| Each New
Program Comes with a Free Phone Training Session:
1 training session is included for 6 months after purchase
with limited agreement.
NEW! 24/7 Walk Through and Training. read
more ...
Limited Service Agreements:
A charge of $299.00 annually entitles you to training,
support, upgrades and the following benefits:
FREE unlimited electronic billing Live Online (IM) appts.
or email technical support.
FREE unlimited Easy Billing email support, returned within 24 hours.
FREE Live Online (IM) support appointments, during Easy
Billing office hours.
NEW! "Go to Meeting"
unlimited online training seminars; $35 flat rate per seminar.
(high-speed access required)
NEW! "Go to Meeting"
unlimited individual training; $35 flat rate, plus per call
chg.
Per call phone support and training; $15.00 for the first 10 minutes, then
$1.00 each additional min.
Hourly phone support for $90.00 per hour.
Upgrades are averaging every year or year and a half and vary in price according to the new features included.
FREE import and conversion for upgrades.
NEW! FREE "Service Agreement Members Only" Online tech and training library with voice recorded
trainings and support for most aspects of using Easy
Billing software.
Password protection. Ability to change passsword access
for your new users,
functions are same as original password.
Unlimited Service Agreement:
A charge of $995.00 annually entitles you to unlimited
support and training, phone and online appointments plus free
simple customizations and upgrades with the following benefits:
(Required for Easy Billing Platinum,
Platinum+ and Easy Billing for AP merged programs)
FREE upgrades.
FREE unlimited phone support and training.
NEW! FREE unlimited
"Go to Meeting" online training seminars and individual
consultations. (high-speed access required)
FREE import and conversions for all upgrades.
All options included with the Limited Service Agreement.
FREE Simple customization with Easy Billing Platinum, Platinum+
and APEasy merged programs. (Quotes are available for new
reports or re-doing existing reports if and when possible.)
NEW!FREE Training and
support appointments through remote connection using PCAnywhere,
Timbuktu, Remote Dial-Up, etc..
NEW! "Service Agreement Members Only" Online tech and training library with voice recorded
trainings and support for most aspects of using Easy
Billing software.
E-Mail Technical
Support Form - Submit a technical support question online!
New!
Training is now available 24 hours a day, 7
days a week through our online training tutorials and
knowledge base. Please call for your login and password
if you do not have it.
Beginning
6/1/2004. Service agreements must be brought current in
order to
receive tech support, training
or upgrades for all programs.
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